11 July, 2010


It's interesting how standards shift over time. I'm thinking specifically about phones and web applications. Sound quality on cell phones (and land lines, for that matter) is terrible, and web apps are usually unbearably slow. Why is this accepted?

People accept what is normal to them. We all become accustomed to things. For typical phone use, sound quality has never been great. And for the next generation that use cell phones much more than land lines, dropped calls and even worse sound quality are normal. That's just the way it is. We've always been at war with Eurasia.

The same goes for web apps. The slow response time, frustratingly short session expirations, and relative reliability are normal. It takes a wise person or a person with a new perspective to see how things could be improved. How much of what we deal with is acceptable, and what needs work?


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